Here you'll find the most up-to-date info on how Desperado Harley-Davidson is helping to keep your knees in the breeze during the Coronavirus pandemic.
- Bike pick-up and delivery
- Curbside pick-up
- Virtual motorcycle walk-arounds
- Video chat appointments
- Off-site trade appraisals
- Drive-through signing
- Private P&A, MotorClothes, and Sales appointments
Wednesday, April 30
Effective as of May 1st, Desperado Harley-Davidson will operate under new business hours. We look forward to serving you soon!
Tuesday - Friday // 10am - 6pm
Saturday // `10am - 5pm
Tuesday, March 24, 2020
With the best interests of both our employees and customers in mind, Desperado Harley-Davidson will be introducing temporary business hours beginning Wednesday, March 25th. Keeping your knees in the breeze is top priority, so we plan to still provide you with exceptional service during this uncertain time. In the event of an emergency or after-hours request (if our temporary hours cannot accommodate your needs), please contact our general manager, Don Richards, on his cell phone at 740-868-0355 and we will make arrangements for free pick-up and drop-off for bike delivery. We are currently offering curbside pick-up for Parts & Accessories and General Merchandise, and if you choose to do business with us outside of the store, we can schedule personal off-site appointments. Our team will continue to communicate as the situation develops. Make sure you get your daily dose of Vitamin H-D and stay tuned to our social channels for the most up-to-date info.
Tuesday - Friday // 11am - 6pm
Saturday // 10am - 5pm
P.s. Do yourself a favor: #stayhome if you're feeling sick. It's already enough to be a Harley addict.
Thursday, March 19, 2020
In case you missed it, we're still riding every. single. day. And we'll be rolling with business as usual until further notice. While we're all dealing with this unprecedented situation, still plan to get exceptional customer service from our staff. Here's our plan to best serve and protect you AND our staff:
- If you're feeling ill, we're certain your couch would be a better place than ours, so please stay home. Employees showing any symptoms have also been asked to rest, relax, and speak to their heath care provider.
- Need Parts or General Merchandise, but don't want to leave the comfort of your car? We offer curbside pick-up! Call our store for more details. 956-687-4646
- We'll fuel your Harley addiction! WE DELIVER pre-owned motorcycles (delivery times may vary with the whole virus thing though..).
- You wash your hands, we'll wash our hands, You respect our space, and we'll respect yours. Deal?
As of now, we're sticking to regular business hours:
Tuesday - Saturday | 9am - 6pm
Follow us for more up-to-date info on Facebook, Instagram, and by subscribing to our email newsletter here.
Tuesday, March 17, 2020
To our motorcycling community:
Although our aim has been to keep things lighthearted during this trying time, we want our valued customers to know that the team at Desperado Harley-Davidson fully understands the severity of COVID-19 (coronavirus) and we are taking company-wide best practices very seriously to keep our riders and employees as safe and healthy as possible. We are closely following guidelines and recommendations from the local, state, and national government, as well as the Center for Disease Control (CDC) to maintain a clean dealership and prevent the further spread of COVID-19.
Along with staff members practicing consistent hand-washing throughout the day, they are regularly disinfecting their workstations and highly trafficked areas within the store, including grips, handlebars, and contact areas on our inventory. This also includes any external and internal door handles, hangers, display cases, pin pads, etc. Our employees have also been urged to stay home and seek medical guidance if they feel or show any symptoms.
We are open and grateful for anyone who chooses to shop with us in-store, online, or over the phone. We do offer the option of bike delivery and pick-up for services, as well as delivery on pre-owned purchases based on scheduling and employee availability. We also offer the option of video-chatting with our team to accommodate your motorcycle needs.
We will continue to monitor the situation and provide quality customer service throughout the coming weeks. Stay in touch with us via social media for the most up-to-date information. Our love for the open road still remains, and we’ll continue to persevere alongside our riders to further instill the Harley-Davidson dream.